Conversation Transformation: Recognize and Overcome the 6 Most Destructive Communication Patterns
Author(s): Ben Benjamin & others
Small Business & Entrepreneurship
Gives you practical guidelines for managing the six most common conversation killers: yes-buts, mind-reads, negative predictions, leading questions, complaining, and verbal attacks. This title guides you through a three-step process for replacing unconstructive habits with more effective responses.
Product Information
General Fields
- :
- : McGraw-Hill Education - Europe
- : McGraw-Hill Professional
- : 29 February 2012
- : United States
- : 01 March 2012
- : books
Special Fields
- : Ben Benjamin & others
- : Paperback
- : 256